Tap Reset Phone or Reset Tablet .

Use the Volume Down button again to highlight Factory data reset and press Power to confirm.

This will erase all your apps, photos, contacts, and settings. Back up your data before proceeding if possible. Method 1: Hard Reset Using Hardware Keys (Recommended) Use this method if your phone is frozen, unresponsive, or you forgot your screen lock/Google account.

Tap Reset options .

Tap Erase everything to confirm.

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